Privacy Policy

Who We Are

buyOMNIx operates the website buyomnix.com and sells professional hair tools and appliances. We are based in Mission, BC, Canada. When we say “we,” “us,” or “our” in this policy, we mean buyOMNIx.

What We Collect

We collect only what we need to process your order and communicate with you:

• Name and email address (when you contact us or place an order)
• Shipping address and phone number (when you place an order)
• Order history and transaction details

We do not collect payment card numbers directly. Payment processing is handled by our third-party payment processor, which maintains its own privacy and security standards.

How We Use Your Information

• To fulfill and ship your orders
• To communicate with you about your order or inquiry
• To send restock notifications and announcements (only if you opted in)
• To comply with applicable US law

We do not sell, rent, or trade your personal information to third parties. We do not use your data for targeted advertising.

Your Rights

You have the right to know what personal information we hold about you, request correction of inaccurate information, withdraw consent for non-essential communications at any time, and request deletion of your personal information subject to legal retention requirements. Contact us at [email protected] to exercise any of these rights.

Cookies and Analytics

Our website uses Cloudflare for hosting and performance. Cloudflare may set functional cookies necessary for site operation. We use Cloudflare Web Analytics, which does not use cookies and does not track individual visitors. We do not run third-party advertising trackers on this site.

Data Retention

We retain order records for as long as required by US tax law. Communication records are retained for as long as needed to resolve your inquiry. You may request deletion of non-essential data at any time.

Third-Party Services

We use a limited number of third-party services to operate: Cloudflare (hosting and analytics), a payment processor (for checkout), and a shipping carrier (for delivery). Each of these services processes only the minimum data necessary to perform its function.

Contact

If you have questions about this policy or want to exercise your privacy rights, contact us at [email protected].